When traveling as part of work or school, UCSF faculty, staff and students face a host of new risks for which they may be unprepared. When that travel takes staff out of the country, those risks multiply. UCSF Risk Management and Services (RMIS) can help you and others in your department access to variety different sources about travel safety including:
You can use iJet’s travel planning tool, Worldcue Planner before booking business or personal trips (domestic or international). This tool will allow you to learn more about the city/region you are traveling to, including information on health issues, required immunizations, safety and security, culture, language, transportation, weather, and currency exchange rates. This service is free and available on the MyAccess menu.
The coverage is provided at no cost to travelers. More information is available at the UCOP travel assistance website.
Who is Covered?
Faculty, staff, and students traveling on official University business are now covered worldwide, 24 hours a day. This includes between 7-14 days of personal travel intermixed with your business travel. The benefits extend to their spouses, domestic partners, children and companions traveling with them.
Benefits are provided at no cost, and there is no need to purchase a separate trip policy. Coverage includes:
Emergency Medical Evacuation
If you are injured or become ill and cannot be treated locally, EuropAssist/ACE/iJet will provide emergency transportation to the nearest hospital where you can be treated.
Out-of-Country Medical Referral & Expenses
If you are overseas and need to be treated because you are sick or injured, call the hotline number for the location of a local physician and/or hospital. This coverage will pay your medical expenses and/or provide a payment guarantee to the local medical provider.
If you are in a dangerous situation outside of your control, ACE will coordinate with the iJet Travel Intelligence program to get you out of danger.
Travel Assistance Services
If you need temporary financial assistance, lose your passport or need other travel-related assistance, you can call the hotline for assistance.
Loss of Personal Effects
Value of lost or stolen items as outlined in the 'Summary of Benefits' on the UCOP travel assistance webpage.
Registration for Travel Insurance
Coverage is provided at no cost to eligible University travelers. However, accurate information on your travel plans is needed in order to deliver the services and protections the travel insurance policy offers. All travel booked using BCD Travel or UC Travel Center on Connexxus will automatically be registered.
Employees using other booking methods must register their travel plans prior to departure: Register online here. Important: You will be prompted to print a confirmation of coverage card after registering. The card contains contact information to help travelers obtain services from ACE and it's affiliates. Please do not forget to print this card.
Click here for examples of how UC employees have been helped by the UC Travel Accident Insurance coverage.
If you are applying for a visa and require a letter from the insurance company certifying coverage, please click here for instructions. If you need further assistance, please contact Andrew Sinclair.
Registration for iJet
Once you register for travel insurance, you will be prompted to provide some additional information in order to receive travel alerts and an iJet Trip Intelligence Briefing. iJet registrants will receive security and emergency alerts/instructions while traveling. This will enable iJet and UCSF to contact you should an emergency situation unfold that may affect you or your fellow travelers (for example, the terrorist attacks in Mumbai, India). **If you do not receive a welcome email from iJet automatically, click HERE to register your trip directly into the iJet system. If you already enrolled in Worldcue Traveler and need to access your account, click HERE. Your email address will be your user name. To read more about the benefits of iJet, please click here.
Proof of Insurance to Acquire a Visa
If you are applying for a visa and require a letter from the insurance company certifying coverage, please click here for instructions.
Field Safety / Travel Operations Planner (FSTOP)
Setting up operations in a foreign country? Going out on a field research project? This web planning tool will help you address possible risks specifically associated with field research and foreign operations. This tool was developed to assist in the creation of your own customized field/foreign operations plan. Please follow this link and click on the FSTOP link on the right-hand side of the page: FSTOP
Contact Andrew Sinclair in Risk Management if you have additional questions about safe travel planning.